Updating your Credit Card Info

Or Shalom uses Moneris, Canada’s largest online payment site, so ensure you have maximum security of your credit card data. We do not store your credit card info on our web site. When you need to change your card number, or update your expiry date, we are required to have you re-register that card. If the process of updating your credit card information is too difficult or causes you stress, you can contact the office who can update your info with your permission.

Whenever you are using a secure web site, make sure you see the lock icon  in the web address to be sure your data is encrypted.

Here are the steps to update your credit card info on the Or Shalom website.

1. Log in to your Or shalom account
2. Add your new credit card to your payment methods (this is true even if you are “just” updating the expiry date)
3. Change your subscription to use the new credit card.

Here are the more detailed steps:

1. Log into your Or Shalom account, you will see your account Dashboard
2. Select “Payment Methods” from the items on the left side of the screen
3. Click on the gray “Add Payment Method”
4. Enter your credit card number and (new) expiry date
5. Click on the purple “Add Payment Method” button
6. You’ll see a confirmation you’ve correctly added a new credit card
7. Now you’ll set your subscription to use the new credit card. Click on “Subscriptions” on the left
8. Select the subscription you want to update by selecting the subscription number, or clicking the “View” button next to it.
9. In your subscription page, select the gray “Change Payment” button
10. Select the new credit card if it’s not already selected, select the button next to it, and press the purple “Change Payment Method” button. This re-assigns your subscription to use the new card.
11. You’ll see the message “Payment Method Updated”
12. Scroll down to “Recent Orders” and if your card had previously been declined, click on the Pay button.

Here are the same instructions, with what each screen looks like.

1. Log into your Or Shalom account, you will see your account Dashboard

2. Select “Payment Methods” from the items on the left side of the screen

3. Click on the gray “Add Payment Method”

4. Enter your credit card number and (new) expiry date

5. Click on the purple “Add Payment Method” button

6. You’ll see a confirmation you’ve correctly added a new credit card

7. Now you’ll set your subscription to use the new credit card. Click on “Subscriptions” on the left

8. Select the subscription you want to update by selecting the subscription number, or clicking the “View” button next to it.

9. In your subscription page, select the gray “Change Payment” button

10. Select the new credit card if it’s not already selected, select the button next to it, and press the purple “Change Payment Method” button. This re-assigns your subscription to use the new card

11. You’ll see the message “Payment Method Updated”

12. Scroll down to the “Recent Orders” section, and if your credit card has previously been declined press on the “Pay” button